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Knowledge Base

Frequently Asked Questions

Answers to common questions about Pitch Notes.

01

Is Pitch Notes licensed and regulated?

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Yes. Pitch Notes is licensed by the UK Gambling Commission and the Malta Gaming Authority, which enforce strict rules on player protection, fair gaming, and anti‑money laundering. These licences mean the site must adhere to legal standards and regularly undergoes independent audits.

02

What welcome offer does Pitch Notes give new customers?

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New customers can claim a 100% matched deposit bonus up to £100. The bonus is credited instantly but requires a 5× wagering of the deposit amount within 30 days before withdrawal.

03

Which payment methods can I use to deposit and withdraw on Pitch Notes?

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Pitch Notes accepts Visa, Mastercard, PayPal, Skrill, Neteller, and bank transfer. Deposits are instant; e‑wallet withdrawals are processed within 24 hours, while card and bank transfers take 3‑5 business days.

04

How can I set deposit limits or self‑exclude on Pitch Notes?

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You can manage your gambling limits in the ‘Responsible Gambling’ section of your account settings. Options include deposit caps, loss limits, session timers, and a self‑exclusion that suspends your account for a chosen period.

05

What do the decimal odds displayed on Pitch Notes mean?

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Decimal odds show the total return for each unit staked, including your stake. For example, odds of 2.50 mean a £10 bet returns £25 (£10 × 2.50). The higher the number, the less likely the outcome according to the bookmaker.

06

How does Pitch Notes present its match predictions and daily insights?

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Each prediction includes a recommended bet (e.g., ‘England to win @2.00’), a confidence rating (1‑5 stars), a suggested stake in units, and a short tactical rationale. You can filter by team, date, or market from the ‘Predictions’ dashboard.